Privacy Policy

Last updated: September 9, 2026

Dr Tikka Oy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights available to you.

1. Data Controller

The controller responsible for your personal data is:

Dr Tikka Oy
Business ID: 3614524-4
Address: Vesijärvenkatu 22 A 103, 15140 Lahti, Finland
Email: hello@drtikka.com
Website: www.drtikka.com

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name and email address

• Information submitted through forms, surveys, applications, or questionnaires

• Information about your oral or gum health that you voluntarily provide

• Messages and other communications you send to us

• Course participation, lesson progress, and feedback

• Purchase, billing, and transaction information

• Technical information, including your IP address, browser, device, and website activity

• Marketing preferences and records of consent

• Photographs, testimonials, or other media only when separately requested and agreed upon

Payment-card information is processed securely by our payment providers and is not stored directly by Dr Tikka Oy.

3. How We Use Your Information

We may use your personal data to:

• Deliver requested resources and communications

• Process applications for Dr Tikka programs

• Select and administer beta participants

• Provide courses, digital products, live calls, and customer support

• Personalize relevant program guidance

• Process payments and maintain accounting records

• Send oral-health education, product updates, and marketing when you have consented

• Improve our website, courses, and services

• Maintain website security and prevent misuse

• Meet legal, tax, accounting, and regulatory obligations

4. Legal Bases for Processing

We process personal data on one or more of the following grounds:

• Consent: For marketing emails, non-essential cookies, health-related application information, and optional testimonials or photographs

• Contract: When processing is necessary to provide a purchased or requested service

• Pre-contractual steps: When you ask us to process an application or request before entering a program

• Legal obligation: For accounting, taxation, fraud prevention, and other legal requirements

• Legitimate interests: For website security, service administration, and improving our business where those interests do not override your rights

You may withdraw your consent at any time. Withdrawing consent does not affect processing that took place before the withdrawal.

5. Health-Related Information

Information about your gum or oral health may qualify as sensitive personal data.

We process this information only when you have explicitly consented and only for the purposes explained when it is collected, such as assessing your application, personalizing your participation, or supporting you during the Gum Health System.

Providing information through our website or program does not establish a dentist-patient relationship and does not replace an examination, diagnosis, or treatment from your own dental professional.

6. Email Communications

When you consent to receive Dr Tikka emails, we may send you oral-health education, useful tips, program information, and occasional promotional messages.

You may unsubscribe at any time using the link included in every marketing email or by contacting us.

We may still send essential non-marketing communications concerning an application, purchase, account, or program in which you are participating.

7. Cookies and Tracking

Our website may use necessary cookies to operate forms, accounts, checkout, security features, and other essential functions.

With your permission, we may also use analytics or advertising technologies, such as:

• Kajabi analytics

• Google Analytics

• Google Ads

Non-essential cookies will be used according to the choices available through our cookie banner or preference tool. You may change your cookie preferences where that functionality is available.

8. Service Providers

We may share personal data with service providers that help us operate our business, including:

• Kajabi for website hosting, forms, email communication, course delivery, and customer management

• Stripe for payment processing

• Analytics and advertising providers that you have permitted through your cookie choices

• Email, technical-support, accounting, legal, and professional-service providers

• Public authorities when disclosure is legally required

These providers may process information only for the services they provide and according to applicable contractual and legal requirements.

We do not sell your personal data.

9. International Data Transfers

Some service providers may process personal data outside Finland or the European Economic Area.

Where required, we use recognised safeguards for international transfers, such as European Commission adequacy decisions, Standard Contractual Clauses, or other legally accepted transfer mechanisms.

10. How Long We Keep Information

We retain personal data only for as long as necessary for the purpose for which it was collected.

Our general retention periods are:

• Email subscriber information: until you unsubscribe or the information is no longer needed

• Unsuccessful beta application information: up to six months after participant selection

• Participant health information and program feedback: up to twelve months after the program ends, unless a longer period is required or separately agreed

• Customer and course records: for the duration of the customer relationship and any necessary period afterward

• Payment and accounting records: for the period required by applicable law

• Consent and opt-out records: for as long as reasonably necessary to demonstrate and respect your choices

We may delete or anonymize information sooner when it is no longer needed.

Testimonials and progress photographs will only be retained and used according to the separate permission provided by the participant.

11. Data Security

We use reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, alteration, disclosure, or misuse.

However, no internet-based system can be guaranteed to be completely secure.

12. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete information

• Request deletion of your information

• Restrict certain processing

• Object to processing

• Receive certain information in a portable format

• Withdraw your consent

• Object to direct marketing

• Lodge a complaint with a data-protection authority

To exercise your rights, contact us at hello@drtikka.com. We may need to confirm your identity before completing a request.

You also have the right to lodge a complaint with the data-protection authority in the country where you live or work. Dr Tikka Oy’s supervisory authority in Finland is the Office of the Data Protection Ombudsman. More information is available at tietosuoja.fi.

13. Automated Decisions

We do not make decisions that produce legal or similarly significant effects based solely on automated processing.

Applications for limited program places are reviewed by a person.

14. External Links

Our website and emails may contain links to third-party websites. We are not responsible for the privacy practices or content of those external services.

15. Changes to This Policy

We may update this Privacy Policy when our services, technologies, or legal obligations change.

The current version and its most recent update date will always be published on this page.

16. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

Dr Tikka Oy
Email: hello@drtikka.com
Postal Address: Vesijärvenkatu 22 A 103, 15140 Lahti, Finland